Customer Service


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Customer service for new construction homes

For customer service, please submit a Service Request by filling out the following form. You will receive a call regarding your request within 48 hours to schedule an inspection appointment. Thank you for your cooperation.

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Customer Service Requests for New Construction Homes

Chetty Builders is committed to customer satisfaction. If you have a problem with one of our new construction homes, we want to hear from you. We’re proud of the quality of the designs, specifications, materials, and workmanship that go into all of our homes. We’ll do everything we can to make sure that you love your Chetty home — before, during, and after the sale.



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There’s more than just new homes in Chester County, PA. This county is full of exciting things to do with the family as well as a few things just for the adults. If you’re planning a trip or moving to the area and are looking for a new home, you’re going to be looking for… View Article


“All throughout the home-buying experience Chetty’s realty expert was flexible and accommodating to our timeline and needs, and found ways to make our home-to-be even more affordable. In all, we expect to be here for quite a long time. We have finally found a home to grow old in!” Ben and Jess Mountz
“The house is beautiful and we greatly appreciate your attention to detail as well as the personal attention you gave us. It really turned out to be a rewarding experience for us and we will certainly recommend your product to anyone we know in the market.” Heather Crowell
“Carl Chetty is an excellent builder and personally monitored the progress of our house construction by being at the site every day early in the morning. Carl and his staff’s attention to detail and focus on getting things done right is incredible.” Saleem Shaik
“We were thrilled when we finally walked into our new Chetty Builders home! We love the design and open sense of space that our Alexander model home affords us, and the construction is solid, with attention to detail. It almost makes us never want to leave!”
Ben and Jess Mountz
“We looked at many other homes from several different builders prior to selecting our floorplan with Chetty. We really feel that our home compares favorably with other new constructions in the area that were priced considerably higher than ours. Overall, we thought we got great value in addition to getting great quality.” Nate TenHuisen
“We have lived in our new home for over 9 months now and over all we are extremely happy with Chetty Builders and would highly recommend them.”
Saleem Shaik
“Please know how helpful Chris and Ron were. You really have a great team that puts out a great product.” Heather Crowell
“In comparison to what else is out there in new construction, I am most impressed with the quality of home delivered by Chetty Builders. Not only are the materials used by Carl Chetty top notch, but the overall process of buying our home was as enjoyable and stress-free as we see possible.”
Peter Lustgarten